Yeah, and I'm not actually particularly angry about it like a lot of people that I know, so I don't mind seeing some differing opinions. And yeah, it's entirely possible this was some kind of lone wolf thing. It's just that their official explanation (last I heard, "oh, it was a guy on our tech team in France, he mistook 'adult' for 'erotica' and flipped the switch on anything labelled 'adult', oops") doesn't hold any water whatsoever based on a kids' book being in there. So basically, it still looks like they're covering something up.

The emails are more dubious, because I know from experience that if you're a customer support peon, you are not always informed of what's going on. It's entirely possible that at the time the thing was made widely public last weekend, the person who sent the infamous "new policy" email thought it was a new policy, because such a policy does make some kind of sense, and they had no idea what in particular this "new policy" was actually affecting. So the recent one doesn't really strike me as deliberately misleading. Even the one back in February might not have been deliberately misleading on the CS rep's part. But it does indicate that this wasn't sudden catastrophe, which Amazon continues to cast it as.

I guess I care more about finding out what actually happened than about just reversing it and putting it to rest. Call it my inner Phoenix Wright. ;)