
I just filed my taxes with "e-file," and it is probably the last time I will be doing so for the foreseeable future. It was that lame. Definitely a big step DOWN from Telefile in terms of usability.
1. I posit that typing in every number on all of your W2 forms is more of a pain in the ass than either a. punching in a select few of the numbers or b. just mailing the suckers in.
2. You do not e-file with the IRS. You e-file with one of a multitude of PRIVATE BUSINESSES who have contracted with the IRS to do the free-file program for people with less than 50 K of income to report. None of these companies is altruistic in the slightest, and they will try and trick, wheedle, and harass you into "upgrading" to their for-pay services. As a sweet bonus, your user experience and graphic design sensibilities are at the mercy of Corporate America, which is very eager to flash its hairy ass at you.
3. Of course you'll have to create an "account" with one of these private contractors in order to e-file. One more username and password to remember, and if you want to use a different contractor next time around, that's another one again.
4. I was using a printout of one of the paper 1040s (I think it was "a") as a worksheet to get my numbers right, and it took me all of half an hour. I spent two more hours sitting at the computer pointing and clicking. 'nuff said.
I'll be getting my refund a bit quicker, sure, but hell, if I was that eager I could have filed my taxes back in January.
In conclusion, Vive l'arbre mort.
(Also, Katie and Chris: You'll probably have to e-file anyhow, since all your forms are probably not with you right now. Talk to mom about it, and talk to her EARLY.)